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Your username is

Your member number with an extension of A if a spouse. If your member number is not 5 digits, please remember to note the appropriate amount of leading 0(s). 

If you are the primary account holder, just your member number will need to be entered, if you are a spouse an A will follow your member number  

Example: If the account number is 1234, the account holder would enter 01234
(Spouse/Significant Other please add "A", example 01234A

Your new password is:
Your last name

Example: Smith 

After logging in, you can change your password to something more secure.